Headwaters is under construction. We need to renovate our hospital, so we can continue to meet your care needs and improve the experiences of our patients and their families and the people who work here. We ask for your patience during construction.
Currently under construction
Joan and Paul Waechter Welcome Centre
We plan to continue to improve and renew our hospital facilities by renovating all aspects of our hospital lobby including our main staircase, to ensure we meet current safety and accessibility standards. This redevelopment will be done in stages, so we can continue to provide care while construction is underway.
At the same time we will improve your experience by providing a smooth and effortless journey from the time you enter our front doors, to the time you are seen by your care team and then return to the community.
The lobby and main entrance will be named the Joan and Paul Waechter Welcome Centre, in honor of local residents Joan and Paul Waechter's continued generosity and cumulative giving to Headwaters Health Care Foundation.
- Renovated hospital lobby – from the Gift Shop to the Café and patient waiting areas.
- We are rebuilding the main staircase and moving to a more patient-friendlier, safe and fully accessible design.
- The way you register at the hospital is changing. You will soon be able to register for all hospital appointments in the main lobby with access to self service registration kiosks and with the assistance of our registration staff who will be centralized in the main lobby.
- You will also be able to pay your bills in the lobby.
This project is being funded from members of our community through Headwaters Health Care Foundation and Headwaters Health Care Auxiliary. This renovation did not receive any provincial funding. Completion
The construction will begin early Fall 2019 and is expected to be complete in early 2020.
For more information contact us or check out our news section below.
You asked – we answered
Here are the answers to some of the most commonly asked questions we receive about this redevelopment project from patients, families and caregivers in our community.
Why are we renovating the Main lobby and staircase instead of the Emergency Department (ED)?
We need to renovate these areas to ensure our hospital main lobby and staircase are up to the latest safety, structural and accessibility requirements. Other work includes a one-stop-shop for registration and bill payment, accessible waiting areas, café and gift shop. Thanks to the Headwaters Health Care Foundation and Auxiliary who are funding this work.
What about the Emergency Department (ED) renovation? When will that happen?
Plans to renovate the ED are in the final stages of Ministry of Health approval. Once we receive approval, we will then finalize the plan and put the tender out for the construction work. Funding for the ED renovation is being provided by the Headwaters Health Care Foundation.
Where will the Information Desk and Porters be located?
Our volunteers in those areas have been temporarily relocated halfway through the hallway from Ambulatory Care Area and the Foundation Office, in the former Dialysis Unit area. We thank our volunteers who continue to be generous and flexible in supporting our needs during this time.
When will the temporary Café be open?
The temporary Café is scheduled to reopen in a smaller space shortly. The temporary Café will be set up where the current information desk is located. Signage will direct people to the Cafeteria, the vending machines downstairs and for other nearby options, for times when the Café is closed.
Why does the new design have different flooring throughout?
We have consulted with our stakeholders – our volunteers, staff and patients – and had input from a designer who considered the space and the people using it and hospital specific requirements. The choices are also good for a hospital environment and can be easily cleaned. All the decisions meet current safety and accessibility standards.
Will the new pebble flooring design around the staircase be uneven and hard to clean?
Safety, accessibility, and our hospital environment and client and other stakeholder needs all were taken into consideration in selecting all aspects of materials, furniture and equipment. The new flooring will be flat and have a special hospital-grade grey coating that is easy to clean and safe for all.
Will there be any programs or services not offered during construction?
All our clinical programs and services are open however we have had to close the gift shop and the Café has been downsized temporarily during construction. We thank everyone for their patience as you adjust to our temporary changes.
What are the hours of construction?
Hours of construction will primarily be Monday through Friday from 6:00 a.m. to 5:00 p.m. Work may occasionally extend past that time or on week-ends but will be completed in compliance with City of Orangeville Noise Control bylaws.
When will the renovations be completed?
The construction is expected to be complete in early 2020.