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Redevelopment

Headwaters is under construction. We need to renovate our hospital, so we can continue to meet your care needs and improve the experiences of our patients and their families and the people who work here. We ask for your patience during construction.
 

Currently under construction

Welcome Centre Program
We plan to continue to improve and renew our hospital facilities by renovating all aspects of our hospital lobby including our main staircase, to ensure we meet current safety and accessibility standards. This redevelopment will be done in stages, so we can continue to provide care while construction is underway. 

At the same time we will improve your experience by providing a smooth and effortless journey from the time you enter our front doors, to the time you are seen by your care team and then return to the community.

What’s included
  • Renovated hospital lobby – from the Gift Shop to the Café and patient waiting areas.
  • We are rebuilding the main staircase and moving to a more patient-friendlier, safe and fully accessible design.
  • The way you register at the hospital is changing. You will soon be able to register for all hospital appointments in the main lobby with access to self service registration kiosks and with the assistance of our registration staff who will be centralized in the main lobby.
  • You will also be able to pay your bills in the lobby.
Project Funding
This project is being funded from members of our community through Headwaters Health Care Foundation and Headwaters Health Care Auxiliary. This renovation did not receive any provincial funding. 
 
Completion 
The construction will begin early Fall 2019 and is expected to be complete in early 2020.  

Questions
For more information contact us or check out our news section below.

 

You asked – we answered

Here are the answers to some of the most commonly asked questions we receive about this redevelopment project from patients, families and caregivers in our community. 

  • Why are you renovating the Main Hospital Lobby?
    We  are upgrading our main hospital staircase and main lobby area to ensure  we meet current safety and accessibility standards. We are also centralizing our patient registration and bill payment process to this area. At the same time we are taking the opportunity to modernize the Café, Gift Shop and Information Area. It is our hope that when patients and families come to our hospital, their overall experience will be improved.
  • Why do I hear construction noise inside the hospital?

    We apologize for the noise during construction. Every effort is being made to minimize the noise but unfortunately, we can’t promise you that you won’t hear it. Your understanding is appreciated.

  • What are the hours of construction?

    Hours of construction will primarily be Monday through Friday from 7:30 a.m. to 3:30 p.m. Work may occasionally extend past that time or on weekends but will be completed in compliance with City of Orangeville Noise Control bylaws.‎

  • I had difficulty finding parking and registering for my appointment, what are my options?
    We are upgrading our parking signage to better serve you.  You can pay for your parking using a credit card at the parkng exit gate.  

    When you come for your visit, please register using one of the kiosks in the Ambulatory Care Wing entrance. Registration staff and volunteers will be there to assist you, if you have any questions.