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Services

Pocket Health 
HHCC now offers patients and their family access to their medical imaging records online. Once you sign up for access, you can view your entire medical imaging history at HHCC, share imaging instantly with any physician or even burn your own CD/USB from home. There is a $5.00 fee when you sign up. This includes permanent access to all available previous imaging and radiologist reports as well as any new exams you undergo over the following two weeks. 

Access Pocket Health online 

MyChart™
MyChart™ is a free, secure online tool providing patients and designated family members and partners-in care at HHCC access to medical records and personal health information. Using your computer or device web browser, MyChart™ users can easily view test results, summaries and other health information.
MyChart™ was made possible from the generous contributions of Headwaters Innovators; a group of supporters who make a two-year commitment to Headwaters Health Care Foundation. By pooling together, the annual commitment from each Innovator, the group can decide which high-priority project to fund at HHCC.

Here’s how to get started if you:
•    Need a PIN? Signup for MyChart™
•    Have a PIN? Complete your enrollment
•    Want to login to MyChart™
 

You asked – we answered

Here are the answers to some of the most commonly asked questions we receive about MyChart™ from patients, families and caregivers in our community. 

  • What is MyChart™?
    MyChart™ is a secure website where patients can create and manage their personal health information based on clinical and personal details. MyChart™ has over 110,000 users a including patients, families, caregivers, clinicians and decision makers who have been granted access by patients using the portal.
  • Who has access to MyChart™?
    Only patients who have completed the registration process will have access to personal health information in MyChart™. However, registered patients can electronically grant access to family, caregivers, hospital clinicians, primary care physicians and pharmacists. This can be done through the “Share My Records” section found in the menu bar.
  • Why should I use MyChart™?
    MyChart™ provides you with a central place to access selected medical and personal health information, which can help you better monitor your health status and play an active role in care decisions. You can also share access to your MyChart™ account with clinicians to help multiple health care providers remain informed about your health.
  • How can I access MyChart™?
    MyChart™ is accessible from anywhere at any time through the Internet. Once registration is complete, you can login to review your personal health information.
  • What information can I access through MyChart™?
    You are able to self-enter the following information:
    • Allergies
    • Immunizations
    • Procedures
    • Medications
    • Chronic conditions
    • Test dates
    You can also access the following test results from HHCC:
    • Lab results
    • Medical Imaging Reports
    • Clinician notes
    The data noted above is available only for appointments held after March 14, 2019.
  • How secure is health information in MyChart™?
    MyChart™ is secured through the same encryption technologies used by the major banks for online banking. 
  • How can I begin using MyChart™?
    During your next appointment, provide your personal email address to the registration staff or at a kiosk. A link to a secure website and a PIN will be emailed to you where you will be able to register your account MyChart™. Simply follow the steps on screen to complete your registration.

    If you do not have an appointment, you can sign up for an account by completing an online form or contacting us by phone at (519) 941.2410 x2208.
  • Can I view my health information from other health care organizations that use MyChart™?
    Presently, only information from your HHCC medical record is available through MyChart™. 
  • What happens if I lose or forget my password?
    If you lose or forget your password, you can reset it by clicking the “forgot password” link.
  • Who do I contact for inquiries related to MyChart™?
    Contact us by phone at (519) 941.2410 x2208 or via email.