Skip to main content
News
Dec 20, 2021

Headwaters makes COVID-19 vaccinations mandatory for designated care partners effective December 21, 2021

We recognize the importance of patients having loved ones by their side during their stay with us.

To keep everyone that works and receives care here safe, effective December 21, 2021 all designated care partners coming to our hospital will need to be fully vaccinated against COVID-19 (received both doses 14 days prior to coming to the hospital), or have a documented medical exemption for not being vaccinated, or be ineligible to receive a COVID-19 vaccine.

Screeners located at our Emergency Department or Ambulatory Care Entrance will ask to see proof of vaccination or medical exemption as well as government issued ID (such as a Driver’s License). They will also screen for symptoms of COVID-19 before designated care partners will be able to enter our facility.

In light of the new Omicron variant, we will also be moving to more restrictive visitation. This includes:
  • Permitting one designated care partner in the following circumstances:
    • End of Life (deemed as within two weeks)
    • Life altering or critical illness (including trauma)
    • In active labour
    • Pediatric care (children under the age of 18)
    • Mental health crisis
  • We will not be permitting designated care partners to accompany outpatients for appointments except in special circumstances where a support person is necessary.
  • We will not be permitting designated care partners in our Emergency Department, unless in exceptional circumstances where a support person is necessary for a minor, persons with disabilities or cognitive challenges or those requiring special assistance, such as language translation.
Those that qualify as a designated care partner are asked to wear a medical grade mask and practice physical distancing and hand hygiene. Visits must be pre-scheduled by calling the inpatient unit no later than 4:30pm the day before the visit. A full list of our infection prevention and control measures as well as eligibility criteria for visiting can be found here.

We appreciate each of our visitors and the critical role they play in supporting those we serve. We are committed to reopening our doors to our families and caregivers once it is safe to do so. We also have virtual options to help keep people connected including an e-card, that can be delivered directly to the patient by a member of our team.

Thank you for your patience and understanding.