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Mike, a member of our Facilities Team joined the Headwaters family in 1986 right out of high school. Starting in Nutrition Services, Mike would deliver patient trays and wash dishes. A year later, he joined the Environmental Services Team, where he remained for 11 years.

Nelson has been a volunteer with the Headwaters Health Care Auxiliary for 14 years and enjoys the personal connections he makes with patients or their families.

He said they often confide in him because they see he is approachable and is a good listener.

Abera is a graduate student in the Masters of Health Informatics Program at the University of Waterloo who is participating in a 4-month placement at HHCC.

Abera, along with our Decision Support team, is looking at how we can strengthen our business intelligence with all the information we gather within the hospital. She is developing standardized reports and corporate dashboards using analytical software tools that take our information and establish trends. This will transition our data from manual inputs to digital forecasts that we can use to provide even better care.

If you had spoken to Orangeville resident Ashley in October of 2018, she wouldn’t have been able to tell you about ICU respirators, chemotherapy side effects or the devastating feeling of losing a parent to cancer. A few short months later though, and she can tell you about all of those things in detail.