News

In the beginning of the pandemic our Finance team was provided with a work from home option. Much of our work was possible from remote locations and I am really grateful to have had that option available to me.

Headwaters Health Care Centre was the hospital of choice for Dhruv and Gregory, Doctor of Pharmacy Students from the University of Toronto. Both are currently completing a rotation in our Pharmacy Department as part of their program.

I started my chaplaincy when this hospital moved to Rolling Hills Drive as part of my theological study requirement. I found that even now, as I go in to visit with patients with some trepidation, I come out refreshed and enriched by my visit with them. 

Never did I think I would live through, let alone care for patients, through a pandemic. 

In the beginning, COVID-19 presented a steep learning curve for all of us. We knew very little and were suddenly overwhelmed with information; guidance and policies were changing constantly. The media was relentless and at times added to the confusion. 

The partnership between Royal Victoria Regional Health Centre (RVH), Collingwood General and Marine Hospital (CGMH), Georgian Bay General Hospital (GBGH) and Headwaters Health Care Centre (HHCC), which created the CARE4 Health Information System (HIS) across the four sites in 2021, has reached another significant milestone by attaining Stage 6 of the Healthcare Information and Management Systems Society (HIMSS) Electronic Medical Record Adoption Model (EMRAM).

I have been a Geriatric Nurse in the Emergency Department at Headwaters for the past 12 years. I help older adults live at home longer, prevent any unnecessary visits/admissions to the hospital and reduce prolonged stays.

Ashley joined our Patient Family Advisory Partnership in November 2018 following her mother’s admission to D-Wing.
 
While visiting her mom in the family lounge, a few staff members approached her about a hospital renovation project in the space and asked her thoughts on the work underway. Later, one of those staff members returned and asked if she would be interested in joining the Patient Family Advisory Partnership.

When Valerie’s newborn daughter, Adeline, was admitted to our hospital at only two days old the entire family was overwhelmed and panicked.

Over the course of the pandemic, we were deeply touched by the generosity of our community.

Watching or hearing about local businesses showing up at our hospital to deliver food and supplies to our team as they struggled to keep their doors open with provincial restrictions in place demonstrated just the kind of place we work in (and many of us live in).

Heather began volunteering with TeleCheck over ten years ago after learning about the opportunity from a friend, fellow community contributor and program founder, Katherine.