Visitor Information

Please review the latest masking requirements.

Welcome to Headwaters Health Care Centre.

Everyone at Headwaters is committed to making your stay with us as safe and comfortable as possible. 

We want you to feel confident and informed about everything that affects you while you are at Headwaters. Please ask a member of your health care team if you have any questions.  

Visiting patients

We understand visitors may be critical to a patient's healing process. Please click here to view our Visitor Policy and Guidelines. 

Patient survey 

Patients who recently visited Headwaters may receive a survey asking for their feedback. 

Through feedback from patients like you, Headwaters continually strives to improve our patient experience. Survey data will be analyzed for trends, enable us to identify opportunities for improvement and highlight what we’re doing well.  

The Patient Experience Office is here to support you. If you have questions about the survey, please contact (519) 941.2702 x 2361 or email patientexp@headwatershealth.ca