About our Patient and Family Partners

I chose to volunteer for the PFAP team because I knew that my background in nursing and my firsthand experiences could offer valuable insights and ideas. I believed that my unique perspective could contribute to the team's goals and objectives.

After my twin daughters received ongoing paediatric care, both in the hospital and in outpatient care, Headwaters has been a constant provider of care close to home for our family. Being a first-time mom to twins with a complex medical history, I would love to do anything possible to help bridge any gaps between families and our hospital. As a Patient and Family Advisory Partner, I hope to help make every visit as smooth and productive as possible.
 

I joined the Patient Family Advisory Partnership after expressing concerns about accessibility at the hospital. I am happy I was invited to become part of this committee. My family and I are lifelong members of the community. Over the years, we have needed the hospital services many times. I hope that I can give back and make positive contributions to always improving quality of care here at Headwaters.

I became a member of the Patient and Family Advisory Program as I want to have a voice in patient care.  My family and I have been here for many years using the hospital for emergency visits, surgery and other appointments as necessary.
 
As we are aging, I felt it was important to become involved with our local community hospital.

As a dedicated father of two young children, I joined the Patient & Family Advisory Partnership with a goal to improve access to high-quality healthcare within our community, particularly in the field of paediatrics.
Leveraging my expertise in change management, customer experience, and technology planning, I am committed to optimizing processes and discovering innovative solutions that will elevate the healthcare experience for residents of Dufferin County. Together, we can make a lasting difference in our community’s healthcare landscape.

As I see it, it's as an opportunity learn to about the status of our health care system and to contribute to the improvement of its efficiency and its ability to effectively serve our local population.

My interest to become a member of the Patient and Family Advisory Partnership originated as a result of my daughter’s emergency department experiences.

Many hours of medical personnel interaction and observation ignited my decision to communicate our experiences.

I am excited to contribute as Patient and Family Advisor Partner, as I believe I can bring a perspective to the team, and hospital, that will go a long way towards everyone feeling understood and comfortable. 

As a non-speaking autistic with other complex medical issues, I have spent a lot of time in various medical appointments, ERs, and procedures. I think the knowledge I have gained, as well as my as-lived experiences, will help forward my wish to give the neurodiverse and sensitive population a sensory safe environment where they can receive great medical care. 

Thank you for the opportunity to give back to my community in a meaningful and concrete way.

I wanted to become a Patient and Family Advisor hoping to make a difference in our community health care system. I want to help ensure that when patients and family members leave the hospital, they are getting quality care.

Having experienced the healthcare space both as a  Headwaters patient and through my work in healthcare, I bring a dual perspective to the patient experience. I've always been someone who looks at a situation from every angle and considers how it affects everyone involved, and I hope to bring that same thoughtfulness here - helping ensure that every patient feels genuinely heard, with particular care for those who may find it harder to advocate for themselves.

After researching volunteer opportunities at Headwaters, I was introduced to the Patient and Family Advisory Partnership. When I heard about the program’s commitment to continuously improving the quality of care for patients and their families, I wanted to become a Patient and Family Partner.  I am happy to have the opportunity to help enhance health care experiences in our community.

Quality patient centered care is the goal of HHCC. To that end, I hope my background in healthcare, education and life experiences will allow me to positively contribute to this goal. I believe that every patient deserves to be respected, listened to and cared for with the highest degree of excellence and compassion.

The reason I got involved as Patient and Family Advisor is because of the wonderful people that live and work in the community.