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Where to go if you feel unwell

Call 911 for immediate life-threatening conditions or injuries

If you need care, you have options. Dufferin County – Caledon is home to a network of health care services and providers available to you.

Download a poster version of this information.

Family Doctor

If you or a family member are unwell, please call your Family Doctor.
If you do not have a doctor or your doctor is unavailable, please try one of the options below.



Many symptoms can be controlled with over-the-counter medication. As of October 1, 2023, there are more symptoms that your pharmacist can offer prescriptions for:
  • Acne
  • Acid reflux
  • Canker sores
  • Cold sores
  • Dermatitis
  • Diaper rash
  • Hay fever
  • Hemorrhoids
  • Impetigo
  • Insect bites and hives
  • Menstrual cramps
  • Nausea and vomiting due to pregnancy
  • Oral thrush
  • Parasitic worms
  • Pink eye
  • Sprains and strains
  • Tick bites
  • Urinary tract infections
  • Yeast infections
Pharmacists are now also able to renew prescriptions for most medications, such as blood pressure, diabetes and asthma medications.

Health811 (formerly Health Connect Ontario)

Health811 is a free, secure and confidential service Ontarians can access 24 hours a day, seven days a week to receive health advice from a registered nurse by calling 811 (TTY: 1-866-797-0007), chatting online or navigating to

Walk-In Clinics

Visit a walk-in clinic for minor illnesses and injuries including fractures, rashes, stomach upsets, bruises, cuts or burns. Below is a full list of walk-in clinics in our community.
5th Ave Walk-In Clinic
50 Rolling Hills Dr. Unit 5
Bolton Walk-In Clinic
170 McEwan Dr. E., Unit 105

Central Bolton Walk-In Clinic
15 Allan Drive, Unit 9

Chafford-200 Medical Center
195 Broadway Ave
Dayspring Medical Centre
56 Queen Street North

Headwaters Walk-In Clinic
170 Lakeview Court, Unit 2
Orangeville Urgent Care Family Practice
33a Broadway Ave

Pharmasave Walk-In Clinic
18371 Hurontario St., Unit 5
Caledon Village

Central Ontario Regional Virtual Urgent Care Portal

A virtual appointment with a nurse practitioner may be right for you if:

  • Your medical condition is non-life-threatening
  • You are unable to get a timely appointment with your family doctor or you do not have a family doctor
  • You have a valid OHIP card
  • You are six months of age or older
Book an online appointment.

Mental Health or Crisis Services

For persons 18 years old or older, please call the 24/7 Crisis Support Peel Dufferin at 905-278-9036 or 1-888-811-2222. 

For persons under the age of 18 please call Dufferin Child and Family Services at 519-941-1530 for 24/7 support. 

For more information on the community and mental health care support services, please visit

Urgent Care Centre – William Osler Health System

Peel Memorial, 20 Lynch Street, Brampton

Open 24/7, no appointment necessary

For immediate but non-life-threatening illnesses or injuries including:
  • Sprains, strains or broken bones
  • Asthma attacks, minor burns, cuts that might need stitches
  • Fevers (in infants older than three months)
  • Coughs, colds, infections and nose/throat complaints
Visit for more information. 

Dufferin/Caledon Community Help Line

The Dufferin/Caledon Community Help Line is a free service that residents can access by calling 1-844-806-3093 Monday to Friday, from 8 a.m. to 8 p.m., to help navigate local health and social care resources.

Emergency Department – Headwaters Health Care Centre

100 Rolling Hills Drive, Orangeville

Open 24 hours a day, every day

For immediate life-threatening conditions or injuries such as:
  • Chest pain or abdominal pain
  • Fevers in infants younger than three months
  • Internal bleeding
  • Major trauma
  • Mental health concerns
  • Numbness or weakness in arms or hands
  • Pregnancy-related emergencies
  • Seizures or stroke symptoms
  • Sexual assault
  • Shortness of breath

Other resources

Poison Control (1-800-268-9017)