Beginning May 27, 2026, patients and caregivers will notice a refreshed new look and
improved navigation within my health care patient portal.

The updated portal experience is designed to make commonly used features easier to
access and improve the overall user experience.

Enhancements include:
• Combined reports and results views
• Easier switching between patient accounts
• Improved navigation and clearer clickable links
• Easier access to appointment information and instructions
• External links opening in a new browser tab

Existing login information will remain the same. Patients and caregivers do not need to
create a new account.

More information and updated portal resources will be available following the launch.

Complex Continuing Care

People with chronic health conditions or multi-system diseases (like diabetes, arthritis, heart conditions or stroke) may need special treatment or health care on an ongoing but irregular basis. Our inpatient multi-disciplinary team focuses on assessment, treatment and care to help our patients regain independence and function, so they may enjoy the best quality of life possible.
 
We work closely with our patients and their families to design a program that meets their unique needs. A plan of care will be determined, and our health care team provides ongoing feedback on progress being made toward meeting the goals that are set.
At HHCC, we support our complex continuing care patients through three programs:

Complex continuing care 

Some complex care needs for adults can’t be met in the community or a long-term care home. This program offers assessments; integrated care planning, including discharge; diagnostic and therapeutic services; and support for families from a team of health professionals in different professions who work together with the patient. 

Palliative care

Our program is aimed toward providing you with comfort and dignity during this stage of your life. Palliative care is for people who are living with a life limiting illness which is in an advanced stage. Our focus is on quality of care, compassion and support for you and your family. We believe your involvement in your care is most important, so we include you, and if you wish your family on all decisions. We make pain and symptom management a top priority during your time with us.

Slow Stream Rehabilitation

Sometimes people are not able to manage aggressive rehab programs that are common after many illnesses and injury. When a patient needs more time and a more gradual approach, our team offers what is called slow stream rehabilitation to improve functional ability, level of independence and quality of life.

Location and Telephone

  • On the lower level - E-Wing
  • (51)941-2702


Accredited with Exemplary StandingWe are dedicated to safe, high-quality care, Headwaters is proudly accredited with Exemplary Standing.