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Stay connected virtually

We recognize the impact of isolation for patients and families during this difficult time and we are doing everything we can to help patients and loved ones stay connected. If you have a loved one at Headwaters Health Care Centre, please consider these alternatives to in person visits:
  • The hospital supports the use of technology to connect with your loved ones through virtual options, like FaceTime, Zoom or telephone calls.
  • Headwaters’ Wi-Fi is available free of charge, for patients to enable video calls to family and friends. The guest network can be found in your wireless settings with entry of a contact email address.
  • Call a loved one in their room through the switchboard at 519-941-2410 – 0
  • Patients can bring their own devices when possible to stay connected to loved ones through FaceTime, Skype, Zoom etc.
  • When patients do not have access to their own personal devices, assistance may be provided to access to technology and assist with virtual visitation.
  • Send an e-card! Our Spiritual Care Coordinator will hand deliver messages to admitted patients during the COVID-19 pandemic, please complete the form below. A copy of your submission will be emailed to us, we will print your message and hand deliver it to your loved one at Headwaters. Please note, any notes received over a week-end will be delivered by a team member on Monday.