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News
Mar 23, 2020

What programs and services are open and closed

As the situation in Ontario evolves, we continue to be committed to maintaining the safety of everyone who works or receives care at our hospital.

Continuing to provide essential and high-quality care is something that we are all committed to. We are also required to follow
Ministry of Health recommendations, and as such we are now required to ramp down any non-essential services.

Below is what is open and closed at this time; however, if an urgent need arises, care will be provided on a case by case basis.


Ambulatory Care - Clinics closed
  • Holter monitoring
  • Pulmonary Function
  • Lab
  • Cardiac Wellness
  • Minor procedures
  • Stress testing
  • Infusion clinic
  • Med surgical
  • Medical clinics     
  • Minor procedures
  • Musculoskeletal (MSK) and Low Back Pain Clinics
  • Pre-op (by phone when required)
  • Laser clinic  
Ambulatory Care – Clinics open in a limited capacity
  • Chemotherapy treatment
  • Oncology clinics
  • Urgent stress testing
  • Diabetes Education – Over the phone
  • Dialysis
  • Telemedicine
  • Fracture clinic
  • Plastics clinic
Surgical Services: Surgery services continue to be available for urgent/emergency cases, as well as cancer surgery. All elective surgeries have been canceled and will be assessed for urgency by each individual surgeon. All elective endoscopy procedures have been canceled at this time and is also being continually assessed.

Emergency, In-patient, Critical Care, Chronic Care and Obstetrical Services: We continue to provide emergency care, in-patient, critical care, chronic care and obstetrical services. All tours of our obstetrical services have been cancelled at this time, but information can be viewed on our website to prepare a patient for arrival.

Diagnostic Imaging: Diagnostic Imaging procedures are reviewed for urgency by our team of Radiologists. If a scheduled procedure is delayed, patients will be notified. All urgent Diagnostic Imaging services are available.

Laboratory & Pharmacy: All Laboratory and Pharmacy Services are available.

Paramedic Services: All Paramedic Services are available.

Patient Accounts: Our Patients Accounts office is temporarily closed. Bill payments can be mailed in or paid online at https://www.headwatershealth.ca/Resources/Pay-Your-Bill-Online.

Spiritual Care: Spiritual Care is being offered only when specifically requested and is reviewed on a case by case basis.

Corporate Services: We are undergoing a careful review of all our corporate services, to ensure that all non-essential teams are redeployed or provided a work-from-home option.