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Intensive Care Unit

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The highly-trained team of nurses, doctors and other health professionals provide specialized care for people who are too sick or injured to be on a regular nursing unit. The health care team works together with the patient and their family to create a unique care plan for each patient based on their individual needs.
 
Caring for the family 
The ICU Team also provides support for families of critically ill patients. We know that having a relative in ICU can be a frightening and overwhelming experience. You will have many questions and we will do our best to provide you with answers. 

There is a private waiting area for meeting with the care team, clergy and family located just outside the ICU. 
Visiting
Visits by family/significant others can assist with recovery. Please wash your hands at the hand washing station located on the wall outside the unit doors each time you enter and leave the ICU. Children may visit by special arrangement with the nursing staff. 

Please follow these important guidelines when visiting in ICU:
 
  • Two visitors at a time
  • Visit for short periods of time
  • Visit during normal waking hours as possible
  • If you have, or think you have a communicable illness [cough, flu-like symptoms], please do not visit. If you are unsure what to do, please talk with your relative’s nurse.
Staying Overnight
When a patient is admitted to the ICU, the family has the option to spend the night in the waiting room, with visits to the patient when it is appropriate. In general, the ICU Care Team strongly encourages families to break for the night and return home to rest. 

Providing Information to Family and Friends 
Privacy laws allow hospitals to give general information about someone – whether you are a patient at the hospital, your general condition (for example: stable or improving), and where you are located in the hospital (your room number). All other information is confidential. 

You may want to provide certain family members with more detailed information about your health and treatment plan. Please let your physician and/or nurse know who we should share information about your condition.

We request that you designate one spokesperson for the family. Some patients and families find it most helpful to have one family member designated as the person who will be contacted with any significant changes in condition or treatment. That person can communicate the information to others whom the patient wishes to have involved. 

Nursing staff shift change occurs at 7:30 - 7:45AM and 7:30 - 7:45PM. While the nursing staff are always available for our ICU patients and their families, please try to limit calls and visit arrivals during these times.

Access to Specialized Care
HHCC maintains partnerships with other hospitals to ensure our patients have access to the best possible specialized care. Examples include:
We acknowledge that our hospital resides within the traditional territory and ancestral lands of the Tionontati, Attawandaron, Haudenosaunee, and Anishinaabe peoples.

We also acknowledge that various municipalities within the County of Dufferin reside within the treaty lands named under the Haldimand Deed of 1784 and two of the Williams Treaties of 1818: Treaty 18: the Nottawasaga Purchase, and Treaty 19: the Ajetance Treaty.

We also acknowledge the land which forms the Town of Caledon is also part of the traditional Territory of the Huron-Wendat and Haudenosaunee Peoples, and the Anishnabek of the Williams Treaties.

This land is part of the Treaty Lands and Territory of the Mississaugas of the Credit First Nation.

ACSealAwES-(2).PNG Dedicated to safe, high-quality care, Headwaters is proudly accredited with Exemplary Standing.
 

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