For Your Convenience

Hearing Assistance and Interpreters
If you have difficulty hearing or are deaf, advise a member of your health care team who will make arrangements to help you communicate while you are at our hospital.

To ensure clear communication between patients, family and staff, the hospital maintains a list of personnel and volunteers who are able to provide interpreter services. If you require this service, please advise a member of your health care team.

Hospice Dufferin
Hospice Dufferin, a non-profit community organization, provides support for individuals and families that face a terminal illness and those who are grieving.

The main Hospice office is located at 39 First Street in Orangeville. (open Monday to Friday 9:00 am to 4:30 pm) A satellite office is located at Headwaters Orangeville site on F wing. Staff are available at this office Wednesday to Friday during the day.

Support services are provided on a one-to-one basis by trained volunteers who work with patients and their families at either site or in the community at their home. Hospice also offers a caregiver support group, children and adult bereavement groups, education programs, and has a lending library.

Patients, family members, or any member of a health care team may make referrals for service. For information or referrals call 942-3313 or 941-2410 ext. 3120.

Chapel, Spiritual and Religious Care
Headwaters Health Care Centre affirms the right of all patients to care that considers their physical, mental, spiritual, and emotional needs.

The Pastoral Care Department is available to provide non-denominational spiritual and religious care. If you would like a visit from a hospital chaplain, please inform a member of your health care team or contact the Pastoral Care Office at ext. 2710 - Press 2 to leave a message for a Chaplain.

The Chapel is located on the lower level of the hospital and is open to patients and families at all times for prayer and meditation.

If you wish for your clergy to visit you while you are in hospital, we advise that you or your designate make these arrangements.