Quality improvement is an ongoing priority that helps us continually find new and better ways of doing things so that we can enhance care for patients, increase satisfaction and achieve even better clinical outcomes.
Our Quality Improvement Plan, or QIP, is one tool that we are using to help us document and review our current performance in a variety of areas. With this plan, we will be able to very clearly see our targeted areas for improvement and chart our progress.
For more information please visit: www.ontario.ca/excellentcare.
One of the ways that the Excellent Care for All Act is helping hospitals meet our community's expectations regarding quality, patient safety and accountability is through the public reporting of Quality Improvement Plans (QIP).
Quality Improvement Plans provide a meaningful way for Headwaters Health Care Centre to clearly articulate our accountability to our community, patients and staff. Our QIP is focused on creating a positive patient experience and delivering high quality health care.
Headwaters QIP Plan is made up of two parts:
- A document that provides a brief overview of our quality improvement plan, highlighting and listing our hospital’s top priorities for the year.
- A spreadsheet that includes our improvement targets and initiatives. The Ontario Health Quality Council has requested that all similar hospitals report on a series of core indicators to support province-wide comparisons. The core indicators that apply to our hospital are reflected in our QIP. Not all indicators apply to all hospitals, some organizations do not meet the reporting threshold. In these cases, you will see "N/A".
The QIP is only one of the ways we are working to improve our patients’ experiences. Please feel free to contact us with any questions you may have.
- Click here to view Headwaters 2012-13 QIP Short Form
- Click here to view Headwaters 2011-2012 QIP Progress Report
- Click here to view Headwaters 2011-12 QIP Short Form
- Click here to view Headwaters 2011-12 QIP Part 2
- Click here to read the Quality Improvement Plan FAQs.