Hospital Home | Make a Donation

QUICK LINKS
How to Find Us
Contact Us



Headwaters is a scent-free and smoke-free hospital. Please choose low-scent flowers and refrain from using heavily scented products when visiting the hospital.



New Medication List form

Planning for admission

What to Bring
Fees and Charges
Medication
Medication List
Consent Forms
Personal Items to Leave at Home
Room Accommodation
Scent-free policy

 

What to Bring

Back to top

There are some items that you should make sure that you bring with you:

  • Your Ontario health card and 1 piece of photo ID

  • Children need to bring their birth certificate and Ontario Health Card

  • If you have supplementary insurance coverage, please bring the certificate, which shows the name of the insurance company

  • A credit card for incidental expenses (toiletry packs, telephone, television rental, etc.)

  • A list of any medications that you are taking

  • Toiletry items – such as toothbrush, toothpaste, brush/comb, shaving equipment, shampoo, deodorant. Please do not bring scented products.

  • Nightgown or cotton pyjamas with a button-down top, slippers and a housecoat

  • You may also want to bring reading material, a battery-operated radio or laptop (wireless access is available at Orangeville site)

Fees and Charges  

Back to top

Ontario residents with valid Ontario Health Card are not charged for hospital services, except for the following:

  • Supplemental fee for a private or semi-private room (you may have private insurance which covers this)

  • Telephone service

  • Television rental

  • Cosmetic/uninsured procedures

  • Circumcision

  • Ambulance services (you are required to pay a $45.00 co-payment for land or air ambulance if you have a valid Ontario Health Card AND it is deemed medically necessary by the receiving or attending physician. You are required to pay the full $240 for land ambulance if you do not have a valid Ontario Health Card or the ambulance transportation is not medically necessary.)

  • Crutches or canes

  • Casts and other supports

Canadian residents insured in other provinces are covered in Ontario. Headwaters will process the interprovincial claim on behalf of the patient. Canadian residents without a provincial health card must pay for all charges.

 

Non-residents of Canada are responsible for payment for all hospital services. Payment is due at the time of service.

 

Medication  

Back to top

When you come to the hospital please bring all the medications, or a list of your medications, that you are currently taking. Include those you buy without a prescription and all herbal remedies. Any allergies to medication, or adverse reactions which you have experienced to drugs, should be discussed with your physician. After the physician has seen your medication, it can be sent home with your family. If your medication cannot be sent home during your stay in the hospital, it will be kept for you at the patient care station.

 

Only medications ordered by your attending physician will be given to you during your hospital stay. A pharmacist is available to provide you with information on your medication.

 

Consent Forms  

Back to top

Upon admission and possibly during your stay, you may be asked to sign a consent form for surgery, treatment or a diagnostic procedure. Your physician or a member of the health care team will explain the procedure and answer any questions you may have before you sign the consent form.

 

In special cases, when you are unable to give consent, your substitute decision-maker (specified by you at the time of registration) may give consent on your behalf. If you have any special documents or papers relating to your wishes, such as Power of Attorney for Personal Care, or a Living Will, please be sure to discuss this with your health care team.

 

Personal Items to Leave at Home  

Back to top

  • Valuables (such as jewellery or large sums of cash)

  • Scented personal care products

  • Electric appliances including hair dryers

  • Alcohol

  • Cellular phones and walkie-talkies

  • Laptops

  • Televisions

Room Accommodation  

Back to top

There are three types of rooms available to patients at Headwaters Health Care Centre:

  • Standard Ward – more than two patients per room, covered by OHIP, no additional charge

  • Semi-Private – two patients per room, additional daily fee charged

  • Private – one patient per room, additional daily fee charged

We make every effort to place you in the type of room you request – occasionally it may not be available. If this happens, we will provide a replacement room for you, and will move you as soon as your desired room is available.

 

When you request a semi-private or private room, we’ll ask you to provide your insurance coverage details.

 

Scent-free Policy  

Back to top

In support of our commitment to health promotion and a healthy and safe environment, Headwaters Health Care Centre maintains a scent free policy. Patients, visitors, employees, medical staff and volunteers in our hospital are requested to refrain from the use of scented perfumes, deodorants, after-shave lotions and other scented personal hygiene products. Scented products contain certain chemicals that trigger symptoms in people with migraine headaches, allergies, and asthma and other respiratory disorders - sometimes requiring emergency treatment.

When sending/bringing flowers or bouquets to patients choose low-scent flowers. Strong scented flowers NOT allowed include freesia, lilacs, lavenders, lilies, hyacinth and peonies.