Quality of Patient Care

Quality of Care Review
Established under the Quality of Care Information Protection Act, 2004 (QCIPA), Headwaters’ Quality of Care Committee provides leadership in areas of ethics education, policy development and review, and consultation. The committee reviews all Sentinel/Serious Adverse Incidents and quality of care concerns. The committee is comprised of hospital staff and physicians. Recommendations are brought forward to the hospital management team. This is an internal review process designed to improve quality and safety of patient care.


Other Resources

Ontario Wait Time Strategy

www.ontariowaittimes.com

Ministry of Health and Long-Term Care
More patient-specific information is available at the Ministry of Health and Long-Term Care website at www.ontario.ca/patientsafety.

myhospitalcare.ca
To promote better public access to easy-to-understand hospital performance information, the Ontario Hospital Association has developed a new website designed to make public information about hospitals both accessible and useful to prospective and returning patients and their families. www.myhospitalcare.ca compiles content from publicly-available resources such as the Ministry of Health and Long-Term Care’s public-reporting program and other publicly available data regarding hospital-acquired infection rates, mortality ratios and emergency wait times. It also explains, in plain language, what these indicators mean in terms of clinical outcomes, care, patient satisfaction and patient safety indicators.