Hospital Home | Make a Donation


Dufferin County Ambulance Services

Dufferin County Ambulance Service serves the County of Dufferin, the east tip of Wellington County and the southeast edge of Grey County. The entire catchment area is served by an enhanced 911 System for emergency calls.  The Cambridge Central Ambulance Communication Centre is the Dispatch Centre for emergency calls for the Orangeville, Shelburne and Grand Valley Stations.

The Dufferin County Ambulance Service primarily utilizes Headwaters Health Care Centre in Orangeville but due to the large catchment area we serve patients are transported to a number of surrounding hospitals, depending on the condition of the patient when assessed by the Ambulance Paramedics and which hospital is closest to their location.  It should be noted that the Ambulance Act states the “Emergency Patients will be Transported to the Closest Appropriate Hospital”.  The word “Appropriate” in the legislation does allow us some flexibility in considering which hospital their Family Physician is associated, patient records, etc.  Preference by crews and patients are treated as requests only, as the Central Ambulance Communication Centre makes the final decision on the patient’s destination.

Dufferin County EMS has a staff of 32 full time, 19 part-time, 1 Director, 1 District Supervisor and 1 Administrative Assistant.  Presently, we have 8 fully equipped ambulances and 1 EFR (Emergency First Response Unit).