Frequently Asked Questions

When should I contact my doctor or Labour and Delivery triage?
Do not hesitate to contact your doctor or the hospital's Labour and Delivery triage if:
  • You think you are in labour
  • You think your water has broken
  • You are bleeding
  • You are having contractions before 36 weeks
  • You are overdue and have an appointment for induction
  • You have an unusual headache that you have not experienced before
  • You have any other concerns
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Where do I go if I need to come to the hospital?
If you are in active labour, please go directly to the Labour and Delivery Unit. Enter the hospital through the emergency entrance and register, take the elevator to the lower level and follow the signs.

If you arrive at the hospital after hours, after 10 pm or before 6:30 am, use the Emergency Department entrance and register at Switchboard.

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What can I expect while I'm in labour? What do I need to bring to the hospital?
Each person's labour is individual, therefore we encourage you to consider the following:
  • Bring personal items to make your labour more comfortable i.e., a pillow, music, personal scent-free hygiene items, etc.
  • Water therapies including showers and a Jacuzzi are available for pain relief
  • Natural methods, pain medications, nitrous oxide and continuous epidural services are available
  • A nurse will be with you one-on-one during the "active phase" of your labour through to the birth of your baby A support person/s of your choice i.e., friend or relative, is recommended throughout your labour
  • We meet the needs of women having a low risk pregnancy
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What happens once I have had my baby?
Headwaters 7 Labour and Delivery Rooms are comfortable family birthing rooms where mothers labour, deliver, recover and "room in" together with their baby/s during their post-partum care. Patients staying in semi-private or ward accommodation, are transferred to their room approximately one hour after delivery where the family centred philosophy continues and mother and baby "room in" together. Physical assessments from the healthcare team are done at prescribed intervals for mother and baby, and on-going health teaching continues.
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What type of room will I have?
We will make every effort to provide the room according to your insurance coverage. You may upgrade if you wish to pay the difference in cost, and we have that type of room available.

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What about my baby supplies?
Mothers-to-be are required to bring only their personal scent-free toiletries. Supplies such as diapers, Vaseline, wipes, feminine pads are supplied by the hospital at a fee of $20.
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How do I register my baby?
An information package including birth registration, tax credit forms and lists of community resources offered in Dufferin will be given to the family on their admission. Information is also included regarding hospital security, visiting, breastfeeding information and information on what to expect during the next few days, as a new family.

Please note: Your baby must use the same last name as appears on the mother's health card while in hospital.

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When can I start breastfeeding my baby?
Breastfeeding will be initiated in Labour and Delivery shortly after your baby is born. The nurse will offer instruction and guidance, encouraging good position and proper latch. The process is reinforced, during your post-partum stay. The breastfeeding facilitator is available to visit any mother who is having difficulty nursing her baby. Mothers who wish to bottle-feed their babies are asked to provide their own. If they do not have infant formula it will be supplied in disposable bottles. Manual breast pumps are available for purchase or you may rent an electric breast pump.

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When does my baby receive his/her first bath?
The nurse will demonstrate the initial bath of the newborn to the new parents. This usually occurs eight (8) hours after delivery, once the baby's temperature has stabilized. Your nurse will teach you about other aspects of baby care during your stay. Be sure to ask any questions that you have.

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What is newborn hearing screening?
All newborns in Ontario are screened within the first few days or weeks after birth for hearing problems. You may need to go to a clinic for follow-up testing to confirm the results of your baby's first test.

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What does the Nurse do?
The nurses' role of teacher and advocate is ongoing as the new parents get acquainted with their new baby and become confident in baby care and self-care. Families are encouraged to work closely with nursing staff to identify their learning needs for an effective plan to be formed onsite, as well as community resources. As we are a multi-cultural community, cultural differences are considered and respected. We focus on your care first and balancing your medical requirements with your need for family support and comfort.
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When are visiting hours?
Headwaters does not have restricted visiting hours, so you can have visitors at any time. A sleeper chair is provided in the LDRP rooms for overnight visitors. Remember, the new mother needs rest so choose visitors carefully.
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How long do I stay in the hospital?
The length of stay is usually 24-48 hours for an uncomplicated vaginal birth and 48-72 hour stay for the normal caesarean section delivery. Patients with medical problems may stay longer than this.
Headwaters promotes 24 hour rooming with baby, unless there is an issue with Mom or Baby. You will need help during the first 24 hours to assist you with baby and your own personal care. A sleeper chair is provided for Dad, a family member, or friend to stay.

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What programs are available for me when we go home?
The Breastfeeding Clinic provides breastfeeding assistance, jaundice and dehydration checks, as well as support and health teaching for the new family.