Accessibility Policy
This year’s plan (2010-2011) describes the measures that Headwaters Health Care Centre (hereafter referred to as Headwaters) has taken in the past year to remove and prevent barriers for persons with disabilities, including patients and their family members, staff, health care practitioners, volunteers and members of the community. The plan also identifies the measures Headwaters will take in the coming year to continue our progress toward removing barriers for persons with disabilities.
Latex Balloons Policy
Due to allergies latex balloons are not permitted in the hospital. Choose mylar balloons instead.
Scent-free Policy
In support of our commitment to health promotion and a healthy and safe environment, Headwaters Health Care Centre maintains a scent free policy. Patients, visitors, employees, medical staff and volunteers in our hospital are requested to refrain from the use of scented perfumes, deodorants, after-shave lotions and other scented personal hygiene products. Scented products contain certain chemicals that trigger symptoms in people with migraine headaches, allergies, and asthma and other respiratory disorders - sometimes requiring emergency treatment.
When sending/bringing flowers or bouquets to patients choose low-scent flowers. Strong scented flowers NOT allowed include freesia, lilacs, lavenders, lilies, hyacinth and peonies.
Smoke-free policy
Headwaters Health Care Centre is committed to demonstrating leadership in health promotion and disease prevention. As of May 31, 2007, Headwaters Health Care Centre is smoke-free on all hospital property. Smoking is not allowed inside the hospital or outside on hospital grounds, including the gardens, parking lots, vehicles, the medical clinic, the Rolling Hills Child Care Centre, and the sidewalks and roadways within the boundaries of both hospital sites.
Wireless internet policy
Thanks to a generous donation, Headwaters Health Care Centre offers free wireless access. Users are asked to refrain from accessing sites that contain offensive or harassing content or images. The computers provided for paediatric patients are loaded with Net Nanny content watch software. The hospital is not responsible for lost or stolen equipment. Protect your valuables.