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Patient Accounts
You can pay your bill by:
- Telephone at 519.941.2410 ext. 2202 or ext. 3202
- By mail
- In person at our cashier office.
Office hours are Monday to Friday from 8 am to 4pm. The offices are closed on the weekends and all statutory holidays. After hours you can pay your account at Switchboard.
Chronic Care Patients
- Chronic Care patients may be required to pay a co-payment fee.
Fees and Charges
Ontario residents with valid Ontario Health Card are not charged for hospital services, except for the following:
- Supplemental fee for a private or semi-private room (you may have private insurance which covers this)
- Telephone service
- Television rental
- Cosmetic/uninsured procedures
- Circumcision
- Ambulance services (you are required to pay a $45.00 co-payment for land or air ambulance if you have a valid Ontario Health Card AND it is deemed medically necessary by the receiving or attending physician. You are required to pay the full $240 for land ambulance if you do not have a valid Ontario Health Card or the ambulance transportation is not medically necessary.)
- Crutches or canes
- Casts and other supports
Canadian residents insured in other provinces are covered in Ontario. Headwaters will process the interprovincial claim on behalf of the patient. Canadian residents without a provincial health card must pay for all charges.
Non-residents of Canada are responsible for payment for all hospital services. Payment is due at the time of service. |
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