Patient Email Service

Headwaters Health Care Centre recognizes that kind and supportive contact from family and friends plays an important role in a patient’s recovery.

To email a loved one or friend, simply complete the form below and click on “submit”.  Your message will be received by our volunteers, printed and placed in a confidential, sealed envelope.  Messages are delivered directly to patients between the hours of 9:00a.m. and 4:00p.m. Monday to Friday.  Emails received on weekends and holidays will be delivered the following business day.

Our volunteers will take great care to safeguard your privacy, but please do not send sensitive subject matter.  We suggest that you do not put anything in the message that you would not put on a postcard.  If a patient is no longer in hospital, your message will be shredded and discarded without notification to you.

Patients are unable to send electronic replies to correspondence they receive while in the hospital nor to receive e-mailed photos or attachments.

HHCC is not responsible for patient emails that are misdirected, lost or accidentally deleted from the system.